This Refund Policy forms part of and must be read in conjunction with, website Terms and Conditions. We reserve the right to change this Refund Policy at any time
No Refunds. No refund shall be allowed on the paid orders. However, in a determination to accomplish user satisfaction, you can contact us for refund or any other issues through our email [email protected].
We will refund you back in the following circumstances:
If we conclude that the original payment was made out of fraud;
If there is duplicate payment was made due to technical glitch, or any other error;
If we make a refund as per the provision of our refund policy which is updated by us time to time;
If we consider the refund is necessary as per customer support staff as per our sole discretion.
II. HOW CAN I GET MY REFUND?
Our refund policies are simple. You can claim a refund by:
1. Send us an email at [email protected];
We are happy to support you if there is any issue you can contact our back-office team for any inquiry or problem.
If for any reason, our back office staff give confirmation of refund. Then, refund will be made accordingly.
III. UNETHICAL ORDER & CANCELLATION POLICY
• In case of any order is made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes – the particular order/s will be cancelled whatsoever and https://purple-lens.com / will not be liable to pay any refund to you in all such cases.
IV. METHODS OF PAYMENT AND REFUND
We will refund your amount to the original payment method, once it has been processed.
V. REFUND CYCLE:
Complete refund process normally takes about 5-15 working days from the date of confirmation of refund.
VI. CANCELLATION TERMS
You can cancel your subscription any time by contacting Customer Support. If you cancel within 14 days of your initial order, you’ll be fully refunded. Should you cancel after 14 days, your payment is non-refundable, and your service will continue until the end of that year’s billing period.